Set the site profile Concurrent: TM Transport Type to QUEUE if using the RAC system

Receiving Transaction Manager Not Active - Unable To Perform Receipt [ID 1284918.1]

Applies to:

Oracle iProcurement - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Desktop Rcv/Returns/Correction

Trying to submit receipts, corrections or returns from iProcurement but get the following error message:Receiving transaction manager not active

EXPECTED BEHAVIOR
---------------------------
Expect the Receipt to be completed and Receiving Transaction Processor has completed successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Iprocurement select requisition to receive
2. Enter required data and press submit
3. on screen receive Items: review and submit get foolowing error message
4. 'Receiving transaction manager for receipt, return and correct items are not active'

Cause

The issue appears to be caused by the Receiving Transaction Manger not operating correctly

Solution

To implement the solution, please execute the following steps:

  Execute the below steps

  1. Relink receiving executables.
      cd $PO_TOP/bin
      $ adrelink force=y ranlib=y "PO RCVOLTM"
      $ adrelink force=y ranlib=y "PO RVCTP"

2. Bounce the Receiving Transaction Manager.

3. Retest the issue.
If using a RAC system, set the site profile Concurrent: TM Transport Type to QUEUE, bounce the middle tier and then retest

Please review Note 458453.1
What is the Difference Between PIPE and QUEUE for Profile Concurrent:TM Transport Type ?
and
Note 823587.1
Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12
for more information on this profile